Master Craftsmanship Awaits

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Terms of Service

Effective Date: January 1, 2024

1. Agreement to Terms

By accessing and using Craftsmanship Connect services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Craftsmanship Connect provides a platform connecting clients with skilled artisans and craftspeople for custom projects including woodworking, metalwork, ceramics, and other traditional crafts.

3. User Responsibilities

• Provide accurate and complete information when requesting services
• Communicate clearly regarding project requirements and expectations
• Make payments according to agreed terms and schedules
• Respect the intellectual property and craftsmanship of our artisans

4. Quality Assurance

All craftsmen in our network are vetted professionals committed to exceptional quality. We guarantee that work will be completed according to agreed specifications and industry standards.

5. Payment Terms

Payment schedules are established based on project scope and timeline. Typical arrangements include initial consultation fee, progress payments, and final payment upon completion.

6. Limitation of Liability

Craftsmanship Connect acts as a connecting service between clients and independent craftspeople. Our liability is limited to the service fees paid for our matching and coordination services.

7. Modification of Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes via email or through our website.

8. Contact Information

For questions regarding these terms, please contact us at [email protected] or call +1 (503) 555-0147.

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, or contact us. This includes:

• Contact information (name, email, phone number, address)
• Project details and requirements
• Communication preferences
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Connect you with appropriate craftsmen for your projects
• Facilitate communication between clients and artisans
• Process payments and manage billing
• Send project updates and service communications
• Improve our services and customer experience

3. Information Sharing

We share your information only as necessary to provide our services:

• With matched craftsmen to facilitate your project
• With service providers who assist in our operations
• When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing

6. Contact for Privacy Matters

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at [email protected].

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Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help us understand how you use our website and improve your experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include:

• Session management cookies
• Security cookies
• Cookie consent preferences

Analytics Cookies

These help us understand how visitors interact with our website:

• Google Analytics (anonymized)
• User behavior tracking
• Performance monitoring

Marketing Cookies

These cookies help us deliver relevant advertisements:

• Social media integration
• Advertising personalization
• Conversion tracking

3. Managing Cookie Preferences

You can manage your cookie preferences at any time by:

• Using our cookie preference center
• Adjusting your browser settings
• Opting out of specific cookie categories

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing their privacy policies.

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DMCA Policy

Effective Date: January 1, 2024

1. DMCA Compliance

Craftsmanship Connect respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid notices of copyright infringement.

2. Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location on our website
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that the disputed use is not authorized
• A statement that the information in the notification is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner

3. DMCA Agent Contact Information

Send DMCA notices to our designated agent:

DMCA Agent
Craftsmanship Connect
1247 Artisan Boulevard
Portland, OR 97205
Email: [email protected]
Phone: +1 (503) 555-0147

4. Counter-Notification Process

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the material that was removed
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We reserve the right to terminate accounts of users who are found to be repeat infringers of copyright material.

6. Limitation of Liability

This DMCA policy is intended to comply with the safe harbor provisions of the DMCA. We are not liable for any damages arising from copyright infringement claims or our response to such claims.